Replies: 3
After trying to create a customer account and then clicking on “my account” the following happens (sometimes it also happens when I switch languages):
"Your PHP installation appears to be missing the MySQL extension which is required by WordPress."
This rendered the whole website unusable.
Error in cPanel:
2020-01-17 23:22:27.196820 [NOTICE] [3474734] [...] [STDERR]
PHP Warning: Use of undefined constant WP_CONTENT_DIR - assumed 'WP_CONTENT_DIR' (this will throw an Error in a future version of PHP) in /home/yamonkic/public_html/wp-includes/load.php on line 141Line 141 in load.php:
if ( ! extension_loaded( 'mysql' ) && ! extension_loaded( 'mysqli' ) && ! extension_loaded( 'mysqlnd' ) && ! file_exists( WP_CONTENT_DIR . '/db.php' ) ) {
I had the same before so I started with a clean sheet totally new install, but it happens again!
I must have read hundreds of people’s similar experience and tried the problem solving as commented to those people. A lot of sources on the internet call for a check of PHP version and activation of extensions. I have checked these many times and they were and are always correct.
<strong>### wp-core ###</strong>
version: 5.3.2
site_language: tr_TR
user_language: en_US
timezone: +03:00
permalink: /%postname%/
https_status: true
user_registration: 1
default_comment_status: closed
multisite: false
user_count: 4
dotorg_communication: true
### wp-paths-sizes ###
wordpress_path: /home/yamonkic/public_html
wordpress_size: 45.76 MB (47984863 bytes)
uploads_path: /home/yamonkic/public_html/wp-content/uploads
uploads_size: 81.35 MB (85302643 bytes)
themes_path: /home/yamonkic/public_html/wp-content/themes
themes_size: 31.39 MB (32910048 bytes)
plugins_path: /home/yamonkic/public_html/wp-content/plugins
plugins_size: 89.56 MB (93912047 bytes)
database_size: 12.82 MB (13441108 bytes)
total_size: 260.88 MB (273550709 bytes)
### wp-active-theme ###
name: Porto Child (porto-child)
version: 1.1
author: P-THEMES
author_website: https://www.portotheme.com/
parent_theme: Porto (porto)
theme_features: post-thumbnails, title-tag, editor-style, automatic-feed-links, woocommerce, menus, post-formats, wp-block-styles, responsive-embeds, align-wide, editor-styles, editor-color-palette, widgets
theme_path: /home/yamonkic/public_html/wp-content/themes/porto-child
### wp-parent-theme ###
name: Porto (porto)
version: 5.2.0
author: P-THEMES
author_website: http://www.portotheme.com/
theme_path: /home/yamonkic/public_html/wp-content/themes/porto
### wp-themes-inactive (2) ###
Twenty Nineteen: version: 1.4, author: the WordPress team
Twenty Twenty: version: 1.1, author: the WordPress team
### wp-plugins-active (9) ###
Coming Soon Page & Maintenance Mode by SeedProd: version: 5.1.0, author: SeedProd
Contact Form 7: version: 5.1.6, author: Takayuki Miyoshi
Loco Translate: version: 2.3.1, author: Tim Whitlock
Porto Theme - Functionality: version: 1.5.2, author: P-Themes
WooCommerce: version: 3.8.1, author: Automattic
Woo Discount Rules: version: 1.9.2, author: Flycart Technologies LLP
WPBakery Page Builder: version: 6.0.5, author: Michael M - WPBakery.com (latest version: 6.1)
WP Fastest Cache: version: 0.9.0.1, author: Emre Vona
WP Mail SMTP: version: 1.8.1, author: WPForms
### wp-plugins-inactive (6) ###
iThemes Security: version: 7.6.1, author: iThemes
WooCommerce Multilingual: version: 4.7.6, author: OnTheGoSystems
WPML Media: version: 2.5.5, author: OnTheGoSystems
WPML Multilingual CMS: version: 4.3.5, author: OnTheGoSystems
WPML String Translation: version: 3.0.5, author: OnTheGoSystems
WPML Translation Management: version: 2.9.3, author: OnTheGoSystems
### wp-media ###
image_editor: WP_Image_Editor_GD
imagick_module_version: Not available
imagemagick_version: Not available
gd_version: 2.2.5
ghostscript_version: 9.25
### wp-server ###
server_architecture: Linux 3.10.0-962.3.2.lve1.5.26.9.el7.x86_64 x86_64
httpd_software: LiteSpeed
php_version: 7.4.0 64bit
php_sapi: litespeed
max_input_variables: 6000
time_limit: 300
memory_limit: 256M
max_input_time: 600
upload_max_size: 2M
php_post_max_size: 8M
curl_version: 7.62.0 OpenSSL/1.0.2k
suhosin: false
imagick_availability: false
htaccess_extra_rules: true
### wp-database ###
extension: mysqli
server_version: 10.3.20-MariaDB
client_version: 10.3.20-MariaDB
### wp-constants ###
WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/yamonkic/public_html/wp-content
WP_PLUGIN_DIR: /home/yamonkic/public_html/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined
### wp-filesystem ###
wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
